Who we are

************************************

Medallion Psych is welcoming new clients struggling with the uncertainties of living through the Coronavirus Pandemic. Call us at 681-205-2431 and we’ll discuss your options for scheduling or referral.

This Corona Virus Anxiety Workbook was released by the Wellness Society www.thewellnesssociety.org and includes helpful information. Please go to our Helpful Links page to download the PDF for your use or to share with others.

************************************

Medallion Psychological Associates, LLC is the independent practice of Susan Walker-Matthews, PhD. At Medallion, our goal is to help you fully understand your symptoms and their affect on you, to teach you skills to decrease your distress, and to help you prevent recurrence in the future. We will schedule your first appointment quickly, prioritize your time, and work efficiently. You can expect to work hard, but you will have the support you need to help you reach your full potential.

Our office is private, professional, and welcoming. We are discretely located with minimal signage, off-street parking, and our main therapy room has a separate exit to reduce contact between clients in the waiting area. For our highly recognizable clientele, we take measures to further ensure discretion that can be customized for your unique needs.

We are currently accepting teens and adults. We treat a variety of symptoms including: anxiety, panic, depression, self-injury, suicidal thoughts, medical illness, behavioral difficulty, transgender issues and transitioning, difficulty with adjustment to life changes, and grief/loss. If we cannot provide the services you need, we will help you find the best possible referral in your area.

Phone: 681-205-2431 
Fax: 681-205-2434

1206 Virginia St, East; Suite 103
Charleston, WV 25301  

What we charge

  • Intake Appointment              –           $200.00
  • Follow-Up Appointment       –          $150.00
  • Insurance

Medallion does not bill insurance directly and we are an “out of  network” provider. When you call for your appointment, we will discuss how you can submit our detailed receipts along with your insurance company’s claim forms for reimbursement.  Medallion does accept PEIA discounted rates.

Medicare and Medicaid recipients will not be able to submit their receipts for reimbursement because we have chosen to “Opt Out” of Medicare.

  • Why a “Fee for Service” Practice is Better for Everyone

1.  By using the fee for service model, we can see fewer clients.
This means you will be scheduled more quickly,  you can return on a schedule that fits your needs, you will be seen on time, and we can respond to phone calls and emergencies promptly. We are available to you when you need us.

2.  Therapeutic decisions such as length of time in treatment,
frequency of sessions, and the focus of sessions will be decided
by you, not your insurance company.

3.  Clients are motivated to come on time, work hard,
and finish therapy quickly. Our goal is for you to no longer need
our services.

4. Because we don’t bill insurance companies, we don’t have to inflate our rates to maximize insurance contracts. You may also choose to not submit your information to your insurance company for reimbursement if you prefer increased privacy.

When We’re Open

Monday                   8:00 a.m. to 6:00 p.m.

Tuesday                   8:00 a.m. to 6:00 p.m.

Wednesday            8:00 a.m. to 3:00 p.m.

Thursday                 8:00 a.m. to 3:00 p.m.

Friday                        8:00 a.m. to 12:00 p.m.

         

How to Get Here

The office of Medallion Psychological Associates is located at 1206 Virginia Street, East in downtown Charleston, WV. Our building is the third building on your left after the Brooks Street intersection. On our front lawn is a sign for Special Olympics which is housed in the same building.

From The West (Teays Valley, Hurricane, Cross Lanes, St. Albans): Take I-64 East to exit 58 B, Virginia Street. Merge right onto Virgina Street (which is one-way). You will continue on Virginia street approximately one mile to Brooks Street. Turn Left onto Brooks and immediately turn Right into the 1st alley. Medallion is in the third building on your right labelled “1206 Virginia St., East”. We have designated parking spaces for your convenience. We are on the first floor, last office on the right.

From The North (Sissonville): Take I-77 South to exit 100, Leon Sullivan Way. Stay left at the fork to remain on Leon Sullivan and continue straight until you reach Virginia Street. Turn left onto Virginia Street and go one block to Brooks Street. Turn Left onto Brooks and immediately turn Right into the 1st alley. Medallion is in the third building on your right labelled “1206 Virginia St., East”. We have designated parking spaces for your convenience. We are on the first floor, last office on the right.

From The East (Beckley): Take I-64 West /I-77 North to exit 100, Leon Sullivan Way. Stay left at the fork to remain on Leon Sullivan and continue straight until you reach Virginia Street. Turn left onto Virginia Street and go one block to Brooks Street. Turn Left onto Brooks and immediately turn Right into the 1st alley. Medallion is in the third building on your right labelled “1206 Virginia St., East”. We have designated parking spaces for your convenience. We are on the first floor, last office on the right.